The products purchased on www.angelominetti.it are sold directly by Minetti Angelo S.r.l., a company incorporated under Italian law, with registered office in Via Roma, 158 - 15033 Casale Monferrato (AL) registered with the Chamber of Commerce of Alessandria under no. AL-8659, C.F./P.IVA 00494280068.
The offer and sale of products on the site www.angelominetti.it are governed by these General Conditions of Sale. The General Conditions of Sale can be periodically updated; those published on www.angelominetti.it accepted at the time of check out are considered effective and binding.
Please read the terms and conditions of sale carefully before proceeding with the purchase.
1.2 Purchase method
For each product chosen, a descriptive card is displayed, with the image and the essential characteristics, as an example: color, size, unit price.
The images and colors of the products offered for sale on www.angelominetti.it may not correspond to the actual ones due to the Internet browser and / or the monitor used: Minetti Angelo S.r.l. is not responsible for any inaccuracies due to a particular configuration of the computer or its malfunction.
For more information about the products, contact Customer Service at: [email protected]
1.3 Product availability
The products offered for sale and the relative price are those indicated on www.angelominetti.it.
If, when ordering, the products are not available, the corresponding size is not displayed.
If, due to the simultaneous purchase by several customers, the ordered product is no longer available, an e-mail will be sent to cancel the order.
Minetti Angelo S.r.l. can change at any time and without notice the products offered for sale on www.angelominetti.it and the relative price.
1.4 Price of product
The price of each item is indicated in Euro: taxes included (VAT),
Shipping costs, applied to the countries of the European Union, will be displayed before payment and will have a fixed cost of € 20.
The execution of the purchase order implies the knowledge of these general conditions of sale and their unconditional acceptance.
For orders you have to follow instructions specified on the site. The purchase of products offered for sale on www.angelominetti.it can be made by consumers / customers who have reached the age of majority and who act exclusively on their behalf. The sale and / or distribution of products purchased on www.angelominetti.it is prohibited. Minetti Angelo S.r.l. reserves the right to evaluate the acceptance of orders received. Minetti Angelo S.r.l. will communicate to the customer by e-mail the possible inability to accept the orders received.
2.2 Order confirmation
After the purchase, the Customer receives written confirmation of the product ordered, amount to be paid, with details of the product price and shipping costs.
2.3 Payment methods
Minetti Angelo S.r.l. accepts payments made with Paypal and the following credit and debit cards: Visa, MasterCard, Maestro.
The ordered products remain the property of Minetti Angelo S.r.l. up to the complete collection of the relative price.
3) SHIPPING METHODS
3.1 Shipping Methods
Information about shipping methods, costs and any customs charges are indicated at the time of purchase. Shipping costs and customs charges are charged to the customer and are debited to the Paypal account or to the credit and debit card at the time of purchase.
3.2 Shipping costs
Delivery on the National territory is free.
Delivery to countries belonging to the EU has a cost of € 20.00.
We do not ship to countries outside the EU.
3.3 Delivery zones
Minetti Angelo S.r.l. ships to the following countries:
All deliveries, national and international are made and guaranteed by DHL.
We do not ship to PO boxes.
Products are delivered to the address requested by the Customer; therefore, the Customer must provide a valid address to which the goods will be delivered at the time of delivery.
Please promptly indicate a possible change of address
All orders are delivered by the courier DHL, from 9 to 17, from Monday to Friday. The shipper requires the signature "by receipt" of the recipient upon delivery.
3.4 Delivery status
Minetti Angelo S.r.l. at the time of shipment, the customer sends the DHL shipping number to the Customer by e-mail.
Possible delivery delays of more than 10 (ten) days. work must be promptly reported to our Customer Service and in any case within 30 (thirty) calendar days from order confirmation.
3.5 Receiving merchandise
To guarantee the security of the shipment, the forwarder requests the signature "for receipt" of the recipient at the time of delivery; if this is not possible, the goods are not delivered.
If, at the time of delivery, the exterior appearance of the package has imperfections, the customer must proceed to open the package in the presence of the currier. We recommend checking the goods at the time of delivery and checking that the quantity of products delivered corresponds to the order, that the packaging is intact, not damaged, or otherwise altered. Any anomalies must be noted in writing on the courier's delivery note.
Any problems in the delivery must be promptly reported to our Customer Service and in any case within 30 (thirty) calendar days from the order confirmation.
All packages sent are insured against theft / loss and damage from the moment they are entrusted to the Courier for shipment until delivery to the recipient.
If the packaging is damaged on delivery, we advise you to refuse the goods or to indicate on the delivery note that you accept a damaged package.
Once delivered to the address indicated and collected, the goods are no longer insured.
4) RETURNS AND CHANGES
4.1 Returns and changes
If the products do not meet, a refund or exchange may be requested.
The conditions for exchanges and returns are as follows:
4.2 Returns Procedure
The goods purchased can be returned within 7 (seven) days from the delivery date.
Returns made after the indicated deadline can only be accepted at the discretion of Minetti Angelo S.r.l.
Minetti Angelo S.r.l. refund the full cost of the products returned by the customer as long as accompanied by the authorization to return issued by Minetti Angelo S.r.l.
The reimbursement, excluding shipping costs (quantified in € 10.00 for the entire national territory, € 20 for all EU countries), is credited to the same credit and debit card used for the purchase or on the current account used for Bank transfer.
To make the return procedure, send an e-mail to [email protected] to obtain a Return Authorization Number (RMA- Returns Merchandise Authorization).
The written request must contain the order number, the code of the article (s) to be returned and the reason for the return: refund or change in size and / or color.
To make the return wait for the authorization to return made by Minetti Angelo S.r.l .; after submitting this request to Customer Service, the customer will receive an e-mail with the return authorization number (RMA) and instructions to be followed in order to make the return. Customers are asked to follow the instructions provided to them faithfully.
The e-mail with the return authorization must be included in the package.
Minetti Angelo S.r.l. send with the return authorization a pre-filled sheet with the destination address to be applied on the package. (AWB)
Unauthorized returns are not accepted. The return is accepted only if the procedure indicated in this paragraph is followed.
Products must be returned in their original packaging to ensure that they are not damaged during shipment.
The return of the product does not involve the payment of shipping costs.
The return of the product is not free if the products are returned from a country other than the one originally referred to as the destination address.
For returns, contact customer service.
Minetti Angelo S.r.l. send an e-mail confirming receipt of the return and activation of the refund procedure. Reimbursement of the price of returned products takes place within 15 days from the date on which Minetti Angelo S.r.l. received the returned product in the indicated conditions. Upon completion of the procedure, the relative document of CREDIT NOTE will be sent.
4.3 Return conditions
The products to be returned must not have been worn, used and damaged. Items must be returned with all original labels, wraps and other accessories (dustbag, clothing covers, etc.) received in the package.
The shoes must be worn in the original box that is an integral part of the product: shoes made without a box
Underwear and swimwear should be tested.
The accessories must be returned in their original packaging, which must be damaged and used as packaging for shipping. If the adhesive is removed or the garments are crumpled, the return will not be accepted and will be returned to the customer. We will not accept returns that do not meet all the required conditions. The return must be addressed to Minetti Angelo S.r.l. Via Achille Grandi n. 24 / D Zona Industriale 15033 Casale Monferrato. To make the return, refer to the paragraph "Return Procedure".
It is possible to replace the product with another analogue of different size or size within seven days.
Minetti Angelo S.r.l..
To make the change it is necessary to send an e-mail with the change request to [email protected] To change, wait for the transmission authorization issued by Minetti Angelo S.r.l .. Unauthorized changes will not be accepted. Please refer to the methods indicated in the paragraph "Return Procedures".
Does not involve the payment of shipping costs.
Indicate the new size / measure, respecting the conditions of the return procedure. If you wish to change with another item, we recommend that you request a refund.
The replacement product will be sent to the customer by courier; payment of shipping costs will be required.
4.5 Defective merchandise
Products received already damaged or the conformity defects are considered defective.
The claims of the products must be received by Minetti Angelo S.r.l. within seven days from the moment of their delivery to the Customer.
The Minetti Angelo S.r.l. within 7 days from the receipt of the disputes, the Customer will be authorized to return the products subject to disputes.
Minetti Angelo S.r.l., within fifteen days (15) days from the date on which Minetti Angelo S.r.l. has received the returned product in the indicated conditions, Minetti Angelo S.r.l. reimburse the customer the price of the product.
Within 7 days from the delivery date, as follows.
In such cases, Minetti Angelo S.r.l. will replace the item with an identical one, if available, or repair it if possible.
The replacement product will be sent to the customer by courier without additional shipping costs.
Minetti Angelo S.r.l. proceed with the repayment. The re-credit, including shipping costs when it comes to defective product at the origin, is made on the same credit and debit card used by the customer for payment.
4.6 Refund of gifts
In the case of products purchased and sent as gifts, the return can be exercised exclusively by the Customer and in no case by the recipient of the gift, following the same steps as the Returns / Changes. It is understood that the integrity of the product is an essential condition for the exercise of the right of withdrawal.
Within the 7 days from the delivery date.
Please refer to the same procedures for returning the products expressed in the Returns / Changes section.
Minetti Angelo S.r.l. received the returned product in the indicated conditions.
The re-credit is used on the same credit card and debit card used by the Customer for payment, excluding shipping costs (unless they are defective products at the origin).
The returns authorized by Minetti Angelo S.r.l. they must be shipped from the same country where the order was originally sent. Authorized returns must be sent by courier indicated by Minetti Angelo S.r.l. in the e-mail containing the return instructions. Minetti Angelo S.r.l. reserves the right not to accept returns in the event that the customer entrusts the shipment to a different courier than indicated or requires collection at a branch of the courier. Minetti Angelo S.r.l. reserves the right to refuse returns that have not been authorized or sent in accordance with the return policy. In these cases, Minetti Angelo S.r.l. can return the package to the sender at the original shipping address. In case of unauthorized or non-compliant returns, Minetti Angelo S.r.l. can withhold 10 percent of the value of the goods returned from the refund due.
5) LEGAL NOTICES AND CONDITIONS OF USE
5.1 Legal notes and Conditions of use
www.angelominetti.it is managed by Minetti Angelo S.r.l., a company incorporated under Italian law, with registered office in Via Roma, 158 - 15033 Casale Monferrato (AL) registered with the Chamber of Commerce of Alessandria under no. AL-8659, C.F./P.IVA 00494280068.
5.2 Security and personal data
5.3 Intellectual Property
All the contents of the site www.angelominetti.it (drawings, illustrations, photographs, texts, graphics, descriptions, trademarks, images, videos) and exclusive property of Minetti Angelo S.r.l. or it is licensed for use.
It is forbidden to reproduce, distribute, publish, disseminate, copy, modify or sell by any means, partially or totally, the content of the site www.angelominetti.it.
It is possible to print material only for personal and non-commercial use.
6)LIMITATION OF LIABILITY - WARRANTY EXCLUSION
6.1 Limits of liability - warranty exclusion
The site www.angelominetti.it may contain any imperfections and Minetti Angelo S.r.l. does not guarantee that they are correct.
The site www.angelominetti.it and its contents are provided "in the state in which they are" and "according to availability".
With the use of the site the User assumes all the risks connected to such use and assumes full responsibility for any non-use, loss of data and costs due to the assistance and repair of the hardware and / or software used in connection with the site. The User also undertakes to not consider Minetti Angelo S.r.l. responsible in any way for any damages deriving or caused by the use of the site or related to it.
6.2 Applicable law and jurisdiction
These Conditions are governed by Italian law and are in Italian.
In case of disputes, the Court of VERCELLI (VC) is the exclusive jurisdiction.